Your point about parts inventory might have been a significant factor. Keeping an inventory for much older models can be difficult, and the company is then faced with the question of what to do when the parts run out. I had an AV receiver that died right after the warranty expired, and it turned out that the processor had croaked and there was no more inventory and production had ceased; the producer was not on the hook, but had there been a longer warranty, they would have had to replace the unit with a "equivalent or better" product, which must put a dent in the bottom line. Fortunately, my dealer gave me an excellent price on a competing brand. Bryston has a very good reputation from what I have read, and it may have been that there were few incidents in which they had to honor a warranty claim beyond 10 or or so years. It's great PR, but if it is not used and the cost of maintaining inventory is increasing or you cannot obtain older parts any longer, it really does not make much sense. Just my two cents worth.
Bryston Warranty Changes - 10 years
Bryston just announced their new 10-year non-transferable warranty on analog products for products purchased from 1/1/2026 forward.
They are celebrating their 50th anniversary of providing reliable and solid performing high fidelity gear.
The 20-year transferrable warranty was impressive, but honestly not something I considered when purchasing their gear. I always saw it as a testimony to their confidence in their products and as paying upfront for an insurance policy I would most likely never use.
Ten years is still great as most brands provide 5 years or less with 1 year on ChiFi common and 2 or 3 years from other brands. Twenty years was a differentiator and a part of the brand name equity. The transferable part was great for resale value and also another differentiator.
Times are changing and I imagine it is a mainly a cost cutting tactic considering parts inventory among other things? Your thoughts.
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- 4 posts total