@dynacohum Dang! I wish I would have known. Thanks for the insight.
Well, good luck to Paradigm.
Goldenear….recent experience and lesson learned
Against better judgment, I bought a pair of GE Triton 3+’s new from my dealer about a year and a half ago for my home theater. I went against my gut, and bought a pair of powered speakers. Of course, last week one of the amps died. The speakers are still under warranty.
Reached out to my dealer, who called GE. Apparently GE no longer has replacement amps. I can remove the amp and send it in for repair, but no replacements are available. Pretty sh-ty. Nice job Paradigm (probably old news, put Paradigm now owns GE). Never been a Paradigm fan…and this just confirms my feelings.
Should have followed my gut and bought non-powered speakers and a separate sub instead of GE, Chinese assembled junk. Lesson learned!
Just a heads up for all you GE owners if/when you have amp issues.
Prior to buying any GE speakers, call Paradigm to confirm they will have parts in the future to support your purchase.
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@mapman Well put. |
@deep_333 I bought the GE speakers as an inexpensive option for my basement home theater. With that said, I assumed they would last longer than a year and a half. My 2 channel rig is all McIntosh and Bryston. BTW, I’ve had a few hiccups with McIntosh over the years. However, I’ve always had great luck with them troubleshooting, sending parts or simply replacing equipment. 👍🏻
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I have owned 3 pairs of Golden Air speakers, the Triton Ones, The Triton Twos and presently own the Triton Reference speakers. I never once had a problem with the built in amps of the speakers. Perhaps the volume was a bit too much in your home theater? Golden Ear was sold a few years ago to Audioquest and now to Pardigmn. Changing hands twice and with the Triton Three+ disappearing from the line up a couple of years ago, it is unrealistic to expect them to have spare amps, especially since the amps were outsourced to a separate company. They are taking care of your problem so I don’t see the need to vent. You won’t die without the speaker for a month or whatever time it takes. You will enjoy the HT much more when you get the speaker back. Furthermore, the speakers aren’t cheap Chinese Junk, they are very well made and if used properly, will last a lifetime. |
@stereo5 I’m happy for you that your experience with GE has been positive. That’s great. Enjoy. 👍🏻 |
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