Goldenear….recent experience and lesson learned
Against better judgment, I bought a pair of GE Triton 3+’s new from my dealer about a year and a half ago for my home theater. I went against my gut, and bought a pair of powered speakers. Of course, last week one of the amps died. The speakers are still under warranty.
Reached out to my dealer, who called GE. Apparently GE no longer has replacement amps. I can remove the amp and send it in for repair, but no replacements are available. Pretty sh-ty. Nice job Paradigm (probably old news, put Paradigm now owns GE). Never been a Paradigm fan…and this just confirms my feelings.
Should have followed my gut and bought non-powered speakers and a separate sub instead of GE, Chinese assembled junk. Lesson learned!
Just a heads up for all you GE owners if/when you have amp issues.
Prior to buying any GE speakers, call Paradigm to confirm they will have parts in the future to support your purchase.
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@fatdaddy2 ”Because I’m special?” Or maybe you’re just an @-hole? Let me clarify for you since you appear to be a little slow. The speakers are about a year and a half old. I don’t think it’s unreasonable for a manufacturer to have spare parts on hand. Now I have to take the amp out of my speaker, take it to my dealer, my dealer then has to send it off to Paradigm to get fixed. Probably will take a month or two to get it fixed vs. just sending me out a new amp. Clear now? |
@fatdaddy2 100% agree. My bad not going with my gut. 😩 Live and learn. 👍🏻 |
