Not all powered speakers have issues. I have an Audiophile friend who bought a second hand pair of ATC SCM 50 ASL a decade ago and to me they sound as good as they did when he first got them and they were a few years old when he got them and they have a total of 6 amplifiers per pair, zero faults! I guess it does teach us we get what we pay for ATC have been around for over half a century. If I were in the market for Actives, they'd be first on my short list. I know that doesn't help the disgruntled GE owner, these are harsh lessons and I'd wager we've all had similar lessons on our journeys.
Goldenear….recent experience and lesson learned
Against better judgment, I bought a pair of GE Triton 3+’s new from my dealer about a year and a half ago for my home theater. I went against my gut, and bought a pair of powered speakers. Of course, last week one of the amps died. The speakers are still under warranty.
Reached out to my dealer, who called GE. Apparently GE no longer has replacement amps. I can remove the amp and send it in for repair, but no replacements are available. Pretty sh-ty. Nice job Paradigm (probably old news, put Paradigm now owns GE). Never been a Paradigm fan…and this just confirms my feelings.
Should have followed my gut and bought non-powered speakers and a separate sub instead of GE, Chinese assembled junk. Lesson learned!
Just a heads up for all you GE owners if/when you have amp issues.
Prior to buying any GE speakers, call Paradigm to confirm they will have parts in the future to support your purchase.
- ...
- 83 posts total
I'm unclear about your post. You want them to send you a replacement amp (because you're special) and they can't, but they are willing to take it in for repair? So send it in for repair! If we all had equipment that never failed, and replacement parts were available forever (at whose cost/), that would be an ideal world, but the world is not ideal. |
@nubiann I think the main issue here is Goldenear is a “lower end,” Chinese outsourced speaker brand.They designed their speakers then outsourced their manufacturing to China. Would be interesting to know what company in China actually builds (or was building) GE speakers. |
| Post removed |
| Post removed |
- 83 posts total