Goldenear….recent experience and lesson learned


Against better judgment, I bought a pair of GE Triton 3+’s new from my dealer about a year and a half ago for my home theater. I went against my gut, and bought a pair of powered speakers. Of course, last week one of the amps died. The speakers are still under warranty.
Reached out to my dealer, who called GE. Apparently GE no longer has replacement amps. I can remove the amp and send it in for repair, but no replacements are available. Pretty sh-ty. Nice job Paradigm (probably old news, put Paradigm now owns GE). Never been a Paradigm fan…and this just confirms my feelings.

Should have followed my gut and bought non-powered speakers and a separate sub instead of GE, Chinese assembled junk. Lesson learned! 

Just a heads up for all you GE owners if/when you have amp issues.

Prior to buying any GE speakers, call Paradigm to confirm they will have parts in the future to support your purchase.

jnc

@jnc - sorry to hear about your speaker-amp problem, hope you find a workable solution.  Good luck.  

I have Paradigm 120 Hs.  Hybrids.  An amp went out. They sent out a replacement immediately.  My dealer said they never had a Paradigm amp go before but it was kinda common for the GEs.  For whatever its worth....just my 2 cents.   Ive been very happy with Anthem and Paradigm. 

Sorry to hear that GE no longer has your amp in stock.  I owned GE Triton 2’s that I picked up slightly used for a couple years.  They were really nice speakers and I enjoyed them.  During that time, I had both amps fail about a year apart.  At that time GE was still owned by themselves.  A quick call and they sent out refurbished replacement amps with instructions at no cost.  Just a deposit that was refunded  when failed amp was returned. The installation was easy with connection clips. Great GE service that was seamless.  It appears it was a good decision to sell them last year and move on.  Who knew…

Bummer.  I’ve had a similar experience with powered speakers.  They sound great til the amps go and they always do in my experience.  I’ve had passive speakers and separate amps that have been working for years and years without issues.  Never again.  

I had very low cost powered Edifier speakers + Edifier powered sub, cost peanuts and in nearfield well optimized they are astoundingly good. I disliked  them the first day without optimization and before buying the sub. Now i dont even need to dream about upgrading...I buy them few months ago...

If they die this year i will be very angry, even if they cost me only 200 us bucks for the three speakers...angrydevil.

But if they die in 3 or 4 years i will simply buy another set from Edifier or any other low cost brand....smileyangel

I dont know about the life span of their gear pieces but they know how to match speakers and sub .... smiley

Optimization:

Room acoustics, vibration/resonance control,tube pre-amplification+equalization, linear power supplies for all gear pieces,Filters and buffers for all gear pieces, galvanic isolation,DDC device + Foobar 2000 LCC (localization cue correction) component and graphic equalization component.Port hole of all three speakers modified and improved. (most company cannot design an optimal port hole because a tube or a bundle of tubes protruding from the box would be unesthetical even if the S.Q. will improvecool

 

There is no relation between a system at any price before and after  his electrical,acoustical,and mechanical optimization ...It is why most reviewers impressions are at best half truths....