Goldenear….recent experience and lesson learned
Against better judgment, I bought a pair of GE Triton 3+’s new from my dealer about a year and a half ago for my home theater. I went against my gut, and bought a pair of powered speakers. Of course, last week one of the amps died. The speakers are still under warranty.
Reached out to my dealer, who called GE. Apparently GE no longer has replacement amps. I can remove the amp and send it in for repair, but no replacements are available. Pretty sh-ty. Nice job Paradigm (probably old news, put Paradigm now owns GE). Never been a Paradigm fan…and this just confirms my feelings.
Should have followed my gut and bought non-powered speakers and a separate sub instead of GE, Chinese assembled junk. Lesson learned!
Just a heads up for all you GE owners if/when you have amp issues.
Prior to buying any GE speakers, call Paradigm to confirm they will have parts in the future to support your purchase.
Seems a lot of manufacturers are keen to move in that direction sadly. Even cramming streamers and dacs inside. They give flowery reasons such as DSP, better crossover integration, matching amps. I call bs. It sounds like the greed of upselling to me. And if it really becomes a thing, you know QC will begin to decline. That sucks man. Even DefTech had their issues 25 years ago. |
Sorry to hear about your issue. Hopefully it can be repaired and that it gets returned. Funny side note , as I Googled your speaker for details on the amp and crossover. I used cut and paste from your post regarding the exact name. AI answered with a picture of your speaker and a long article about the General Electric Triton dishwasher and all its details. They did not have any replacement amps either. Again I totally feel your pain and frustration and wish you a happy ending. I hope the humor helps as I mean no offense or joke at your expense. Respectfully, Mike B. |
@buellrider97 Thanks! 🤣🤣🤣 |
