Auralic Support

About two years ago I bought  an Auralic Aries G1.1 Wireless Streaming Transporter from Audio Advisor.  I understand that Auralic is no longer in business.  Their support site no longer exists.  What, if any, support can I get on this product? 

Perhaps one of you can answer my question.  The G1.1 sounds great, but lately it has quit streaming on Tidal after playing six or eight songs.  Then it displays an error msg" Unable to play selected streaming track.  I have determined that if I go to the Tidal setting (in the Arualic Lightning app) that I can clear the cache and the streamer will play again for six or eight songs and then the same error message appears.

I do not believe this is a Tidal issue. I havs deleted and signed into Tidal a couple of times with the result.  As well, I have a Cambridge MXN10 streamer on my desktop that is plugged into the same ethernet switch as my G1.1 and it has no problems.  Cambridge uses the same smart device interface associated with Auralic.

I suspect that the G1.1 has a firmware issue because Auralic no longer updates.  Whatever the issue, it is a damned shame that an expensive piece of gear can be so quickly consigned to the scrap heap because the manufacturer no longer supports it.  I have written to Audio Advisor for advice but haven't received an answer yet.

Any suggestions?