1. Home
  2. speakers
  3. 196018-116499

Could you use a little advice on recently delivered speakers..

Purchased a pair of standmount speakers, pre-owned, on eBay from a guy with 100% feedback (as I have as well). I asked him to please pack carefully, use lots of  Styrofoam and/or double box due to carriers being rough. He told me in the past he has UPS do the packing, he had no problem for previous amps he sold and if there is an issue UPS would be responsible. Speakers came. Packing was lousy, literally just a couple winds of thick bubble paper around each one, one speaker was face up with connections plugs facing bottom of box, no styrofoam peanuts nor cardboard nor anything else taking up space in the shipping box. Plugged them in, they seem to sound fine, however I noticed on one of the speakers (the one with plugs facing the bottom of box) the black connection wiggles a little bit, seem a touch loose, I’m guessing likely from contact with being bounced around. If I wiggle it a touch I get a static, but once I let go it sounds fine. The price was good due to being used and no grills, so far the speakers are sounding really good, and I’m please with my purchase, but I’m concerned if this is something serious or a future problem or something I can remedy without fuss. Your opinion on how to handle this issue?  https://photos.google.com/photo/AF1QipPGEYHT7sIiLOR6Fjnn9ExuoOT_ITLfJvBWjPUt         https://photos.google.com/photo/AF1QipMv5ytW0bvbUElXsconDMI2dmRw74xhdDt-I7xJ

sifter
bbarten
95 posts
 

I'm with freediver 1000%!  I'm a seller on eBay with 100% feedback and lot of experience handling exceptions like this.  Call eBay.  They've always handled these kinds of things well when I've purchased things.

wfowenmd
120 posts
 

Your future challenges may arise at resale, if not repaired. The next buyer will likely detect the concerns you’ve expressed here.

ntpc4
44 posts
 

In my experience, for anything that has significant weight, the only safe packing method is foamed-in-place.

gdaddy1
495 posts
 

Maybe it had nothing to do with "safe packing'. There were no signs of physical damage. Maybe it was just normal vibration during shipping. Blaming the shipper is pure speculation.

kennymacc
723 posts
 

The one thing I learned years ago from buying expensive used high-end audio gear from sellers on-line whether it be via ebay (especially ebay) or any other on-line vender was this: (1)  especially if the item wasn't being packed in it's original packing, have the seller take photos of the entire packing process before shipping  (2) make sure the item is fully ensured.  Sometime no matter how well an item is packed, it just can't withstand the excessive pounding and extreme carelessness of some shippers.  But, someone has to be held responsible for received damaged goods.  I would not except damaged goods lying down.  Who wants damaged anything?   You may want to resell the speakers but now you're responsible for the damage that may hinder your resell.  Totally unacceptable.  I would take the matter up with Ebay and the seller for a possible return and full refund.  No way I'd settle for damaged goods.  Happy listening.         

More to discover