Gustard X30 disappointment


Got an X30 about a week and a half ago, this afternoon it dropped the right channel for the second time.
Now I'm not sure if I want a replacement or just a refund,

anybody else have an x30 that had a problem?

miles765

I did, it was very nice, detailed without being bright, and not even close to being broken in.

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@miles765 "Now I'm not sure if I want a replacement or just a refund"

I have couple of Gustard DAC products, despite 24/7 usage never experienced any problems.. Build quality and used components are top grade..

Did you try to contact Gustard service / support to report the problem and to get help? 

I did not contact gustard, I contacted the reseller, the unit is on it's way back, will see what happens.

I've tried Gustard a few times over the years. I think I've experienced more problems with them than any other brand I can remember. The sound seems interesting but I never really got to evaluate very long due to problems showing up pretty quickly. Maybe just bad luck on my part?