Seller Silence


On two occasions during the past month I have posted a question to a seller about whether the item still has a manufacturers warranty. One selling an Aurender N20 and the other a JVC NZ700 projector. Neither has responded even though it has been a few weeks.

There should be a way to leave seller feedback before a sale to inform potential buyers of this issue.

proacman

Warranties typically apply to the original purchaser and aren't transferable. That may be why the sellers didn't respond to you.

There are some notable exceptions, such as Bryston.

Post removed 

I understand your frustration. If you get interested in buying something and are met with no response. It has happened to me and by and large has resulted in me not shopping used. When I make a decision to pursue something I want to move forward. A pre-sales rating is an interesting idea. 

Post removed 

There is absolutely no obligation for a seller to answer your questions,  though it certainly would be courteous and beneficial to both parties. 

I see courtesy as a kind of obligation, one that especially benefits the seller. That said, the buy has the option to walk away or, if the purchase happens eventually, leave a rating of the seller that downgrades them for the communication component of the transaction.