Marantz SA10 sacd player

There are many treads about Esoteric players having this problem. The thing with Esoteric is, they need to go back to Japan for service. They have an alignment jig that only the factory has. Maybe Marantz is in the same boat????

Marantz can be fix here if the parts is available.Classerich my SA10 has 3 yrs warranty’s. When I called them it was out of warranty. The age is 3 yrs and a month and a half.I ask for flexibility to help me.No answer yet.

Since I have bought laser assembly. I might just need a good tech to install it.Out of warranty is not easy to get favors either from MD or Marantz.

Let me add Music Direct will help if it is under warranty. Classerich probably your SA10 that needs $50 laser will be fix and sold as refurbished.

jayctoy , Marantz , gave me a new one through UR , UR would not work on mine , they said that my laser could not be replaced that they quit making them , after that , I ordered a laser from China , just to be safe , but Music Direct worked with Marantz and I received a disc player . A service center that doesn't service . I don't get it either . I offered to pay them also . By the way I have a PS Audio , I like the SA 10 More .