for Technics SU-R1000 owners....unit already discontinued? where to service?


I think I have some minor software issues with my out of warranty unit

My first touchpoint with Technics/Panasonic Canada has them indicating the unit is discontinued and no suggestions on where to have serviced

I can't envision too many local techs having the software expertise for this, the nature of digital type amps I guess

Have any current owners found a repair centre that can work on these?

 

 

audiocanada

yes two thus far, no luck yet.....some of those spots are for servicing other types of gear including non audio

as an aside, I know all the reputable pro amp repair guys around my neck of the woods none of which service Technics in an official capacity, and these guys are pretty much strictly analog

I'll likely have to ship the unit to somewhere

 

as suspected, just received another fail response from a repair centre, despite making it clear that it needed service on the software side........

............"Sorry your unit is no longer repairable due to age. No one will be able to get any parts to repair your unit Thank you"

this is actually not that surprising to me, one of my own local guys who is an amp wizard froze when he saw the unit, combination of the digital and topology aspects I suspect

what's interesting is that they continually refer to this unit as old, lol

had similar issues on the past with a software issue on a Hegel amp where in the dealer ended up just sending me a new unit after months of failed warranty/repair attempts

I had same issue with $2k worth Mavic drone. Once new model in, old model is abandoned trash. Therefore I prefer living in the past(the time when girl and boy were the only 2 choices!) and get absolutely no vehicles with button start and get absolutely no appliances with electronic control board, and, certainly, get absolutely no software driven audio-components. 

@czarivey I may get in trouble for this, but Keep your ideas about the sexes in the cave that you are living in. I come to this site for education about audio. If you feel you need to express your feelings, go to a Maga rally and scream to the top of your lungs. But leave it out of this forum. Sorry, everyone else for the rant just can’t stand people who live under a rock and then want to come out and say something. We are all people in this world trying to live in it and comments like that don’t make it better.