Warranty repair wait times - serious industry problem??


I'm looking at buying a used amplifier that needs some work, and lucky it's still under warranty. In researching places to get work done it's horrifying to learn that it could take two or three months after speaking to a few places.

Is this a widespread problem in the audio gear repair world? That's really bad.

emergingsoul

emergingsoul

I don’t follow why warranty service would get priority by repair centers.

Because it’s part of earning authorized status, which is a source of business.

Truth is it’s a very low profit business compared to other repair work.

How do you know your claim to be true?

It’s a dying profession ... It’s an ugly business, this is the dark side.

You are the OP and you continue to make unsubstantiated claims. You’ve still provided no evidence for your original claim that a warranty repair will take two to three months.

Eight to twelve weeks is not that long. The service centre has to receive the amp, put it in line, evaluate it, possibly order parts, repair it and ship it back.

It's been over six months now on my Lounge Audio LCR and Copla.  It's a one man operation.  I guess this is the new standard.