I would look elsewhere. I have had companies send me equipment to demo in my home for 2 and 3 weeks at a time. I only paid shipping if I did not purchase.
Fee for home audition
I am in the market for a music server/streamer. I was discussing with one of the authorized dealers for a streamer. He had a demo unit and was willing to bring to my home for an hour and let me try. He is located around 10-15 minutes from my home. He wants to charge 5% for home demo. Is this the industry standard? I am not meaning to disparage anyone so not going to name the dealer. I am just trying to see what the standard practice is.
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- 156 posts total
Why don’t you just buy it and if you don’t like it then return it. That’s how the system works. If the dealer gives you trouble, send you phone off visa and say that there’s a problem with the dealer not wanting to give you a refund. The last thing that he wants is visa Snooping around his business. It makes him look bad and raises his rate that the credit card companies charge for interest. |
Which streamer? As @lalitk points out- 5% of what? Let’s say your product is $2K, that’s $100 directly to him. Where you offered a discounted price or full pop? Is he bringing a brand new unopened unit as well in case you decide to buy? |
I was able to audition integrated amp and speakers together in local shop, so no need to return. I bought many big budget new items at 20% off and 60 day trial and no questions asked return. Returned items are sold open box. I purchased big ticket items used from a dealer that I trust and didn’t need to return, but pretty sure if I paid return shipping of items in good condition, he would have refunded the purchase price. |
- 156 posts total