Never heard an amp do this before, ideas?


I have a primaluna 100 unplugged from any inputs. It has this awful high pitched sound coming from the speakers when it's turned on. It happens on both channels, and through headphones.

I have turned off all electricity in the apartment, turned all breakers off except the one it's on, moved the amp around the apartment, tried a humx, and different power cables. I even replaced the unit with another primaluna and they both do it.

I'm running out of ideas, anyone ever seen this before?

 

hobbes101

the sound comes through the headphones.

Is the sound present on all inputs?

Does the level change with the volume control?

I too was stumped when there was noise in my tube preamp and in my tube phono. Turns out to be the Wi-Fi modem and (especially) repeater boxes were too close to my equipment. I could hear the noise abate as I moved them 12 -15 ft away. It falls off rapidly in an electromagnetic inverse squared fashion ....but if even turning off your internet equipment doesn't have an effect, it could be your neighbor's.

@ieales 

 

yes, all volumes levels and on all channels. Covering the unit with a faraday blanket does attenuate the sound.

Alright, the faraday blanket lends support to the "external radiation"/Wi-Fi theory. 

As a (possibly amusing/enlightening) side story, I had tried substituting other equipment as part of my logical deduction, detective methodology and found that a solid-state version didn't suffer the same noise (both pre and phono) and so, the units were obviously the problem (I thought/but really, just better shielded). My technician was not able to duplicate my problem but charged me anyway.  When I finally figured out what the problem was, I shared that with my technician, hoping and even suggesting that maybe he shouldn't have charged me. His wise response: "Turner, it's always what you don't know that costs you."

Think "out of the box/system" if all else fails. 

There's an Android app NetSpot that will show the level of WiFi RF in the area.

Sitting right next to home router is usually about -40dBm.

There are relatively inexpensive RF detectors available. The Best RF Detectors for Detecting EMF and RF Signals in 2022 – SPY

BUT, even if you find the source, getting something done about it may be difficult.

Since the sound is present on all inputs, you could pull the power tubes [labelling them first to restore to the same socket] to see if that makes a difference. Only power the amp for a couple of minutes as B+ will be high without the power tubes.