HDTV widescreen - Grey bars on side, not black?


I have a small (23") Sony Bravia HDTV and the bars on the side for regular 4:3 television are bright gray, not black. It's driving me crazy. I've been on the phone with Sony and they don't know if it's possible to change the bars to black, but the salesman and J&R World says there is but he doesn't know how. My cable company says it's a TV issue and Sony says it's a cable issue.

This particular TV has been discontinued so I can't find it in a store to ask a salesman.

Anybody have an idea?
kublakhan
What is the cable box? On my hdtv box I have a setting called tv borders with options like dark, light etc.
My Sony HDTV has the option of changing the color of the bars.

Mine switches between gray and black, as you're describing.

You must use the Sony remote control (not cable remote) to access the menu. Mine is a display option, part of a list that includes settings for sound, format and color balance.

No guarantee your Sony's the same, but it costs nothing to look.
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