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Who are the Stand Up Guy's and Gals in this Audio Industry?

Been some banter the past couple of days about bad experiences with a couple of the "Boutique Amplifier and  Speaker Builders"

So I am posing the question of these " Boutique Builders" , who of them have been stand up guys and gals taking care of business for you.

Some may find this information helpful in the processes of making a purchasing decision.

I will say that Upscale Audio has been standup in  the past with an Issue I had with a Pathos Amp and got me fixed up fast.
128x128jerryg123
asctim
430 posts
 
I don't know who I talked to at Grado but they got me fixed up right away, replacing a broken part on my headphones - no charge. 
backwash
52 posts
 
I would add Mark O'Brien at Rouge audio to the list of great people in the audio world, always been accessible and helpful. 
arafiq's avatar
arafiq
1,597 posts
 
On the plus side …
+++John Fritz Heiler
+Rogue Audio
+Network Acoustics
+Raven Audio
+Audio Research — maybe not quite boutique

On the not so plus side …
I didn’t have a good experience with Quicksilver. Not terrible, but not positive either.

A friend had a horrible experience with Wolf Audio. 
Upscale Audio is hit or miss depending on who picks up the phone.
melvinjames
416 posts
 
I've had a positive experience with each of these fine gentlemen:

Steve Deckert (Decware)
Klaus Bunge (Odyssey)
Louis Chochos (Omega)
John Strohbeen (Ohm)
Jesus Rodriguez (Sonore)

mijostyn's avatar
mijostyn
8,201 posts
 
@tonykay, I would not do that if I were you. I can give you a Dan D'Agostino story that will put your hair on end. He could not care less about his customers.
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