Sorry about your experience with them, as with hundreds of others. For me I’ve had nothing but excellent service from the owner, to the point where we became good personal friends. That shipping seems very high (typo?). Personally I always use by sea vs. by air to the US (NJ), which is reasonably priced with no issues.
Warning: China-Hifi-Audio.com
I just wanted to pass along some concerns with this dealer.
I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.
Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.
Very disappointing experience with this dealer.
I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.
Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.
Very disappointing experience with this dealer.
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- 182 posts total
- 182 posts total