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REL subwoofer 60 day Price Protection

I purchased a REL Acoustics subwoofer in June 2020.  They claim to have 60-day price protection.  In July 2020 they offered the same subwoofer at 100 dollars less.  I asked them to honor the price protection and credit the difference.  They did not even respond to my email requests.  Has anyone had a similar problem?  Anyone have a suggestion.  It is a very nice T/7i speaker.
aeschwartz
clearthinker's avatar
clearthinker
1,582 posts
 
Sad truth - companies are mostly dishonest these days....I guess they have to compete with the Chinese.
It wasn't like that when I was in my garden chair.
quincy
322 posts
 
I believe they are a good company, but short on staff.
Best to call then make a written record of the conversation.
Let us know how you make out please.
aeschwartz OP
40 posts
 
I was offered a credit, but did not receive it yet.
aeschwartz OP
40 posts
 
Thanks to all.  I received my credit from REL Acoustics.
noromance's avatar
noromance
9,404 posts
 
Good. What action did you take to get the result? Or did they just act on your initial email?
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