I Need Contact Info for Qobuz


I attended RMAF but was unsuccessful in finding anyone from Qubuz to talk to.  Does anyone have a USA phone number for them?  There Customer Service has not responded to any of my emails and I have some questions I want answered before I even start a trial.  

Also, has anyone compared them to Tidal for the SQ of redbook (16/44.1) or Tidal MQA vs. Qobuz 24 bit FLAC?  I think pricing is the same so I'd like to hear the pros and cons if anyone has made the comparison.
shoff
You are the first one I hear that in US @shoff 

Meaning the first one to actually give a credit card. All people I know that are trying Qobuz, including myself, use the three month trial (full version with Sublime high resolution) via a code they gave out a CEDIA
Shoff, I haven’t heard a comparison of 24 bit vs. MQA, but as MQA is a lossy format, my money is on 24 bit.  And before anyone chimes in that MQA isn’t lossy, it’s developer, Bob Stewart acknowledges that it is.  However, he believes that the lossiness is in areas that human hearing won’t detect.  Maybe, maybe not.  It may depend on the resolution of your system, and your ears.  I will leave each and every one of you to decide for yourselves, if desired, as you opinion is the only one that should matter to you
Qobuz is a French outfit not really very responsive. They will take your cc USD 99.00 for a year. Never had Tidal. Was streaming Apple Music. Streaming with iPhone-Marantz integrated amp-Sonus Faber Grand Piano. Sound quality superb. I believe as good as any SACD if not better. Getting “soon” an upgrade system and wonder how better Qobuz will be. 

They are, like some other companies, sneaky and dishonest about the terms of your subscription.  I looked carefully when I signed up to make sure I was signing up for a monthly subscription, but they billed me for an annual subscription, and it is non-refundable.  And they don't have a customer service line or even an online forum or email address to communicate with, so I guess so much for my $140 spent in the hopes that I would be supporting musicians and getting better audio quality.  Also their application, while it might offer some 24-bit content, which is nice, does have some technical issues at times, especially when you use multiple audio applications and audio drivers, and when these issues happen you have to reboot your machine to fix them.  And the features around discovering music and getting suggestions based on your tastes and listening habits are WEAK at best.  I won't be sad to cancel this subscription, but I'm sad that I didn't just spend that $140 buying albums off of Bandcamp.com.  Don't buy Qobuz.

I'm in the U.S. and have a paid subscription to Qobuz and I think they could do a better job. Search results are often completely awful and weird. Lately I'm getting some search results that show they are available in hi-res but when I go to click on the song it's a dead link so have to settle for the version that is not hi-res. The site says there is a way to send them a message but I sure can't find it. Very frustrating.