I Need Contact Info for Qobuz

They are not ready for questions from USA customers yet. Paul McGowan of PS Audio has stated in one of his published interviews that Quboz is vastly superior in sonic quality compared to Tidal. The difference in quality was dramatic. Currently all a USA citizen can do is download the Quboz app (which took not more than one minute on my I Phone and listen to 20 second samples at low definition). At least this does allow one to see how their music catalog can be used and it confirms that their library is vast.

David Pritchard

David,

Thanks for your reply.  Several people already subscribe to and listen to all 3 tiers of Qubuz.  I listened to it this week at my dealers showroom.  When I registered they took my credit card info and after a 30 day free trial will bill my card monthly.  I better not get billed for 20 sec. low rate samples.  

You are the first one I hear that in US @shoff 

Meaning the first one to actually give a credit card. All people I know that are trying Qobuz, including myself, use the three month trial (full version with Sublime high resolution) via a code they gave out a CEDIA

Shoff, I haven’t heard a comparison of 24 bit vs. MQA, but as MQA is a lossy format, my money is on 24 bit.  And before anyone chimes in that MQA isn’t lossy, it’s developer, Bob Stewart acknowledges that it is.  However, he believes that the lossiness is in areas that human hearing won’t detect.  Maybe, maybe not.  It may depend on the resolution of your system, and your ears.  I will leave each and every one of you to decide for yourselves, if desired, as you opinion is the only one that should matter to you

Qobuz is a French outfit not really very responsive. They will take your cc USD 99.00 for a year. Never had Tidal. Was streaming Apple Music. Streaming with iPhone-Marantz integrated amp-Sonus Faber Grand Piano. Sound quality superb. I believe as good as any SACD if not better. Getting “soon” an upgrade system and wonder how better Qobuz will be. 

They are, like some other companies, sneaky and dishonest about the terms of your subscription.  I looked carefully when I signed up to make sure I was signing up for a monthly subscription, but they billed me for an annual subscription, and it is non-refundable.  And they don't have a customer service line or even an online forum or email address to communicate with, so I guess so much for my $140 spent in the hopes that I would be supporting musicians and getting better audio quality.  Also their application, while it might offer some 24-bit content, which is nice, does have some technical issues at times, especially when you use multiple audio applications and audio drivers, and when these issues happen you have to reboot your machine to fix them.  And the features around discovering music and getting suggestions based on your tastes and listening habits are WEAK at best.  I won't be sad to cancel this subscription, but I'm sad that I didn't just spend that $140 buying albums off of Bandcamp.com.  Don't buy Qobuz.

I'm in the U.S. and have a paid subscription to Qobuz and I think they could do a better job. Search results are often completely awful and weird. Lately I'm getting some search results that show they are available in hi-res but when I go to click on the song it's a dead link so have to settle for the version that is not hi-res. The site says there is a way to send them a message but I sure can't find it. Very frustrating.