Schiit not shipping


Anybody else only receiving lip service instead of customer service from Schiit Audio? In March I ordered three products and today May 28th they say they have no idea when any might ship, saying the Freya production is stopped. Back order dates have come and gone without any explanation or contact. 
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I ordered the Freya on about April 27, and watched the Schiit Freya page for updates.  The “back ordered until” date changed twice, and after the second change, I canceled my Freya order and ordered the Saga instead.
 I can sympathize somewhat with what Schiit may be experiencing, I believe they are growing and are selling quite a lot of some items.  It would be nice to have an explanation for the delays, but there’s probably not much they can do besides wait for the parts at this point.  

I received the Saga, and found it needed to be broken in somewhat.  At first it sounded a little sterile and I could not detect a difference between the two modes.

 But after 18 hours or so it’s easy to hear a difference between passive and tube active.  The Saga has great detail and imaging, with some 3D presentation at this point.  I have mid level Mortow and audioquest cables, the Bifrost Multibit, Nad C565BEE CD player and current model Adcom 555SE.  Oh, and Totem Sky speakers(also Rainmakers and Sierra 2)

If the Saga is this good, I can’t help but wonder what the Freya will do in a good system.

 I think I’m becoming a schiit head, to continue the pun one liners, they really are delivering value and excellent performance, it’s worth the wait.
**You may be up schiit creek without a paddle - or in this case a Freya.**

Seriously, Hope you get this worked out ASAP.
So in response to my request for a time update for my upgrade order: 

I’m sorry but we do not yet have the parts to produce more Gen 5 USB. The technology sector is currently booming, and some of the parts we require are in high demand. Parts suppliers are having a difficult time keeping up with the height in demand, and unfortunately this trickles down to manufacturers, including us.   We will not be able to produce any more Gen 5 USB boards or approve any more Gen 5 USB upgrades until we receive the parts we require. I’m sorry but I do not have an ETA since it ultimately depends on when we get the parts.

Many small companies are feeling the same pinch. At least here is one that is not willing to compromise quality by using any substitution available just to meet order demand.