Schiit not shipping


Anybody else only receiving lip service instead of customer service from Schiit Audio? In March I ordered three products and today May 28th they say they have no idea when any might ship, saying the Freya production is stopped. Back order dates have come and gone without any explanation or contact. 
128x128Ag insider logo xs@2xjimofmaine
I got my Saga last month a few days after I ordered it.  I am pretty sure it said at the time that the Freya was backordered.  Hopefully they can resolve their supplier issues.  I bought my Vidar on eBay because they were backordered.
Seriously the true measure of any company is how they handle the bad times, its all smiles when all is good.
Communication is paramount here.
Or this rap could end up sticking to them like schiit to a blanket....
S4rwatch,

I’m in need of a new preamp, and I’m interested in the Freya. What tubes did you get. Why do you love it... PM me please and sell me. 😀

thanks

JD
I have been in line for an upgrade since Feb. They tell me the issue is getting the USB boards. Small companies rely on a supply chain of parts. However as this has extended one would think alternate sources could be found. They are not a very big company and I am sure they would like to be completing orders. Still whoever is in charge o0f purchasing has stepped in...