A 1,000 w/ch amp that does not have protection from DC at the input? To me, that would be a concern.
As to what happened with the PrimaLuna, it is something that can happen to even the best and most expensive equipment. Perhaps a bad batch of capacitors got through to the manufacturer. Sometimes the parts supplier changes the product without telling the buyers with bad results that the manufacturer only becomes aware of after several failures in the field. I had a Basis turntable power supply that failed very early and was told by Basis that a part was changed by the manufacturer without notice. Fortunately, they took care of things very promptly and with minimal hassle.
I don't know about how responsible PrimaLuna, or its distributor or retailers, is for the downstream damage caused by their product. Ideally, someone would step up and do something to make things right. But, given the circumstances, and the possibility of litigation, I can see why Kevin Deal and anyone else involved with PrimaLuna has stayed out of this conversation.
As to what happened with the PrimaLuna, it is something that can happen to even the best and most expensive equipment. Perhaps a bad batch of capacitors got through to the manufacturer. Sometimes the parts supplier changes the product without telling the buyers with bad results that the manufacturer only becomes aware of after several failures in the field. I had a Basis turntable power supply that failed very early and was told by Basis that a part was changed by the manufacturer without notice. Fortunately, they took care of things very promptly and with minimal hassle.
I don't know about how responsible PrimaLuna, or its distributor or retailers, is for the downstream damage caused by their product. Ideally, someone would step up and do something to make things right. But, given the circumstances, and the possibility of litigation, I can see why Kevin Deal and anyone else involved with PrimaLuna has stayed out of this conversation.