Expectations for warranty repair timing


All,

I've had a piece of audio gear back with a manufacturer for repair for a month, and want to solicit feedback here on what constitutes an appropriate turnaround time for warranty repair.  This isn't stipulated in the warranty paperwork, and there doesn't appear to be any guidance on this from consumer advocacy organizations, so I'm turning to you all to make sure my expectations are in the right place.  

A month (or more, we'll see) doesn't feel like a reasonable wait time to me, and it doesn't help that my periodic requests for updates have been met with dismissiveness.  Regardless, I'd appreciate hearing from others who have had similar experiences. 

Thanks!
lousyreeds1
Never would wait 3 months for repairs this is totally unacceptable not a very good company.Would pass on there stuff big time.
"  If it were an issue of locating parts or something else specific that's delaying things, that's fine - I'd just like to know what's going on and what timeline I should expect."

That's important. A good company will always buy enough parts to service their products long after the model or specific parts are taken out of production.
The trouble with a thread like this is that the repair time is dependent on the amount of backlog a company has... Also, if they have changed their repair strategies.

For example:
Naim had a Naim, USA repair center at some point. They were very responsive. Then they went to an independent repair center. A recap of my Naim kit took 5 months, no calls, no updates, moving targets each time I called. 

VPI: A spindle bearing replacement took 4 months on my 13 year old TT. No calls, no updates, moving targets each time I called.

McIntosh: In the late 90's, my CD player needed repair. It took 3 months to fix. The unit came back with the same problem. Another 2 months to fix.

Linn Sondek: The power supply needed replacement. The dealer fixed it in 2 weeks. The dealer no longer is in business.

I now have backups on all my gear and no longer worry about repair times. To me it is a black hole, life is too short to fret about it. I do call periodically (emails are useless) and listen to the usual stories, but I take it all with a grain of salt.