Audio Research Reference 150 severe distortion


My Reference 150 is emitting severe distortion in both channels. I checked the bias of the K120 tubes and one tube in both channels is reading as low as 20, rather the the standard 65 range.

Does anyone know of a possible fix that will not involve me shipping the amp back to Audio Research?

Both bad tubes are less than 3 months old.

I gotta play my Liberace Christmas music!
128x128shaq
Obigny,

That is why I will only deal with manufacturers that have local service centers. If the equipment can't be serviced locally I don't want it. Luckily I live in Southern California which has a lot of authorized service centers. If I lived in the middle of nowhere I would not own this type of equipment. 
Czarivey,

If Ferrari gave a lifetime of service and repair for free they would be out of business. They say the expensive thing about owning a Ferrari is keeping it running. Plus the fact they don't make many cars per year. Most of the money generated at the Ferrari dealer is from the service department. 


Taters,
My Subaru XV has lifetime warranty on drive train. Subaru isn't out of business.

You are comparing apples to oranges. Subaru is a mass produced car for the average person. Ferrari is a limited production car for the super rich. A Ferrari dealer would not exist without a service department. They just don't sell enough cars to make the dealership a profit. They might cover the overhead but that's about it. There service department is where they make their money. 
Wow I wish I can build some stuff that will require constant and future service for life! Nice business strategy indeed, but would still prefer to purchase products with no need of service or shipping 100lb components back-fourth. Even doing it locally within the state is burden. Driving to service location also requires time. To my personal happiness, I've never shipped any component to repair and never used any dealer to repair or service my automobiles. Pure DIYer on most of repairs and services if not all.