Krell Restoration

Hopefully, Audiolabrynth will see this post. He knows a lot about this very topic. I'm pretty sure he used Krell, but maybe not since Dan left the company.

I sent s KSA200 to Krell for repair from California and it was not good. I had the factory dbl box and FedX still damaged the unit enough to scrap it. I ended up with a new FBB300cx out of the deal but I had to kick down the money to make up for the difference.
If you do ship it, use Ocean Air. That's what Krell used to ship me the new unit. They treated it like a newborn and it came to me unscathed.
Also Steve Lakrone who used to work for them has his own business now called The Service Dept. He was their service mgr for close to 20 years. Good news is he's real good; bad news, he is also on the east coast.
Sorry I don't have his info here at home. Google should come up with it.
Good luck, John

To save a couple of bucks vs. trained personnel familiar with the unit seems like a bad trade off PLUS you will have a warranty from Krell that will mean something as opposed to one where the shop may be gone in six months!
Good luck!
azjake