2. amps-preamps
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Need help/advice from Bryston owners

A couple of days back my 2 year old 14 BST went up in smoke with an impressive firework display. I bought the amp from the authorised Bryston dealer in New Delhi, India, where I live. The dealer informs me that the malfunction was probably caused by a shorting of the speaker terminals and hence is not covered by the warranty.I am not sure what caused the malfunction;but what are the fuse and the circuit breaker switches meant for?
I have a $300 Marantz receiver which goes into standby if the speaker terminals are shorted. Would imagine that a 6k amp would have similar technology.
Would appreciate any advice/ suggestions.
Many thanks.
Sunnyboy 1956
128x128sunnyboy1956
docsavage
109 posts
 
Bryston gives a 20 year warantee.
I shorted my speaker terminals. Sent the amp for repair and was completely covered by Bryston warantee.
Excellent service from a great company
teajay
1,655 posts
 
Sorry that your amp went up in smoke. However your dealer's explanation is a punch of bull-crap. Regardless, of what caused the malfunction call Bryston, as Raquel suggested, they are a great company and will address your problem. As far as your dealer, I know I would not be a patron of his store anymore if this is how he handled this difficulty. CALL BRYSTON-forget about the dealer.
ehoehn
169 posts
 
Contact Bryston directly. They will take care of you.
proggy
15 posts
 
Hi,

You're getting great advice. Contact Bryston directly.

I sent in my BP-20 preamp earlier in the year for what turned out to be a problem with an upstream component. Bryston tuned up the 11 year old preamp with a couple of new connectors on the back and replaced a slightly sticky power switch. The thing is like brand new.

I have a feeling they'll get you fixed up.

Regards,
Erik
antmo
31 posts
 
i actually have shorted my speaker terminals by letting them touch....did it more then once,always just blew the fuse on the amp side of the 4BST.
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