Y'know, I used the same logic that Tireguy refers to in deciding to purchase Rogue products. I searched all the websites I could find and came up with a few hundred positive responses and not one negative in regards to service.
I bought 120's used but did not get a manual. I emailed Mark and he sent one plus a warranty card. Gratis. I said 'Cool'. I then told him that I had a microphonic tube in my Rogue '99' preamp (bought used also). He said "no problem" and that he would fix it under warranty. I asked about upgrade replacement tubes for the preamp instead and he said "no problem". He sold them to me dirt cheap and paid shipping then told me I could return them and get full credit if I didn't like them. When can you recall a manufacturer treating you like this ???
I think so many of us have been treated badly by manufacturers that it is only fair to applaud the ones that get it right. Nuff said
I bought 120's used but did not get a manual. I emailed Mark and he sent one plus a warranty card. Gratis. I said 'Cool'. I then told him that I had a microphonic tube in my Rogue '99' preamp (bought used also). He said "no problem" and that he would fix it under warranty. I asked about upgrade replacement tubes for the preamp instead and he said "no problem". He sold them to me dirt cheap and paid shipping then told me I could return them and get full credit if I didn't like them. When can you recall a manufacturer treating you like this ???
I think so many of us have been treated badly by manufacturers that it is only fair to applaud the ones that get it right. Nuff said