I bought a pair of Zu Definitions sight unseen. I auditioned a number of other speakers and enjoyed a few that would have made me very happy. Two things impressed me abut Zu speakers: (1) the passions that they elicited - both positive and negative and (2) the fact that Sean or Adam answered the phone at ZuAudio and were very open about answering questions. Plus they fit my "needs list" for size, ease of positioning, off-axis listening, ability to fill a room with sound, full-range, ability to handle almost any type of music, visual appeal, etc.
I must admit to being also seduced by the full refund policy. However, once the speakers arrived, I realized that this was merely good marketing. Returning them would have been much more than a mere annoyance, it would have been a royal pain, something that I immediately factored into the decicion to keep them.
The current state of audio is confusing; there are a lot of good speakers available at all different price points rather than only correct one solution for each situation. Once I realized this, I stopped looking for the one perfect speaker, the only one that could possibly fit my needs. I gambled a bit, and an quite pleased that I did; but not everyone will agree.
I must admit to being also seduced by the full refund policy. However, once the speakers arrived, I realized that this was merely good marketing. Returning them would have been much more than a mere annoyance, it would have been a royal pain, something that I immediately factored into the decicion to keep them.
The current state of audio is confusing; there are a lot of good speakers available at all different price points rather than only correct one solution for each situation. Once I realized this, I stopped looking for the one perfect speaker, the only one that could possibly fit my needs. I gambled a bit, and an quite pleased that I did; but not everyone will agree.