When does seller's responsibility end?


I'm sure this has been discussed before, but a search could not find it.
I sold a Naim DAC (mentioning this because Naim is notoriously reliable) to someone on November 26, shipped on November 27, 2012.
Did not hear anything one way or another until December 19, when seller emailed to say one USB input would not work with his ipod. Well the input worked for me when I had it. I asked him to be sure he was doing everything correctly, including checking for bad cable. I am not sure the input really does not work.
No word again until December 25, when he asked if I would pay for repair. I answered no, because I felt the time period had been too long and my responsibility was over.
Now he has initiated a dispute/claim against me on Paypal. They have put my account in the negative for the amount of DAC until they resolve it.
Sorry for the long post, I just wonder if there is a consensus on how long a seller should be responsible for "sold" gear. I say a week, maximum.
What say ye?
Ag insider logo xs@2xmuzikat

Showing 4 responses by polk432

No returns will not help. The buyer simply has to state to his CC company not as described and have them issue a chargeback. You must state selling as is somewhere in your ad.
RW. you need to have a CC tied to your account then have the CC company issue a chargeback. They make the final decision that way, not paypal. Muzikat, if you sold it on ebay, the buyer has 45 days to file a claim. What a way to imply warranty when actually there was none. Unfortunately, you must state selling as is somewhere in your ad.
Never buy anything without a CC or some type of recource. If the seller won't budge, leave them stuck with the item. There will always be another you can buy.
I wish you the best of luck, but did you sign for the returned item? Paypal won't do anything about stripped parts. That happened to me once and I even had the Police come to my house to make a police report. Hopefully it'll never happen again, but if it does, send the unit back to your local post office and open it in front of wittnesses while taking pictures. The unit I had returned was missing the PC, manual, and demagnetizer. It worked fine and I sold it for more money to someone else and it still works fine. Unfortunately for the guy that did something similar to me left me his work phone and address and I got him fired after months of hassling them via pay phone and mail with the help of some friends. He to this day still hasn't figured it out. I don't know why people are allowed to get away with these things, but I'll bet his Credit card co not paypal made the decision. The guy that tried to cheat me was even suspended by ebay for too many negatives, but it didn't help me much. You'll just have to replace the parts and resell the DAC and hope you don't lose too much. Best of luck. If the unit is still working as you say, you did your part.