I agree with Angela and Sc53, you can file with Fed Ex, the shipper or reciever can file a claim. I also think sending a e-mail to Audiogon would help. If it was advertised here, we need to try to keep the rift raft out. I had a similar thing happen to me a couple months ago, as a seller. I sold a cd player and forgot to put the transport screws in. Man, did I feel like an idiot. The buyer e-mailed me that the player skipped a lot and that the transport screws weren't in when he recieved it. What could I do? I offered to pay 100% repair, but he didn't want that, he just wanted to return it. I understood, and gave him a full refund, including shipping. Now I gotta pay to get the damn thing fixed. I was mostly mad at myself, how could I be so stupid? Oh well, if the seller doesn't have the descency to buck up then follow the above mentioned ideas and good luck.
What to do when you receive damage goods
What if any recourse does a buyer have if a seller refuses to file a claim or make good on his promise to reimburse ? This has now been going on for months. I purchased a D/A
converter which arrived damaged. The seller (bagels5-Michael
from Lets Make Music) has stated that it will take too much of his time to file the claim with FedEx. Then he promised
to refund the price of the repairs. This hasn't happened and
now he ignores my emails. What a person to do ?
converter which arrived damaged. The seller (bagels5-Michael
from Lets Make Music) has stated that it will take too much of his time to file the claim with FedEx. Then he promised
to refund the price of the repairs. This hasn't happened and
now he ignores my emails. What a person to do ?