upscale audio is this legal?


Maybe I'm wrong but wanted to get the communities thoughts. A good friend of mine bought a Cary amp from upscale audio it was supposed to be a v12 i. That was a year and a half ago recently he was going to sell it and was looking at the receipt from them and the serial numbers dont match at all!! totally different amp not even a i series. well he called them and they told him there was nothing they would do. I have never checked the serial number on anything I have bought but will from now on.My friend assumed he was getting what he paid for but did not! You would think they knew somewhere along the line they sold him the wrong amp . anyway whats your thoughts.
52tiger

Showing 1 response by jb8312

While 1.5 years may be too long after the fact to complaint about, the fact that UA could be so off is suspect. SNs typically track manufactures' products from inspection and to the retailer through the warranty period.

Had the buyer gone to Cary directly for warranty service, it is unlikely he would have got any if there were no records associated with the unit he had or what was on his reflected on his invoice.

In this case, the passage of time is being asserted as an defense, but it doesn't negate the fundamental misrepresentation regardless if was intentional or negligent.