The sender files the claim, since he is the one who bought the insurance. Go to local court and get the paperwork, they will help you out with it, it is very simple. You will serve UPS via registered mail and they will pay up just shortly before the court date almost guaranteed. I had a similar situation and that is how it worked for me. This is assuming the package was packed in the original factory packing. UPS will not send a lawyer to represent them in small claims court for 1600.00 they are going to loose anyway.
UPS & Small Claims Court?
I received a package that was broken from UPS. The boxes were in good shape so of course UPS is refusing to pay for damages. Who should file the Small Claims Court papers, the sender or the receiver? What state should these be filed under? How successful is going through the court process? I just don't want to waste any more time or money with this. I'm already out $1,600.
Thanks in advance.
Rob
Thanks in advance.
Rob