UPS or should I Say Oooops


I had quite an experience in sending back a damaged amp which was sent to me via UPS back to the distributor via UPS. I went to the customer counter and even tho I added a 2nd box to the amp they would not take the amp w/o the orig box.

My question, has anyone here had a UPS damage claim paid when the item wasnt shipped in the orig manufact box?
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Showing 1 response by bulldogger

Evansdad, what you have said is a lie. Anyone seen dropping packages and laughing would be fired. UPS is like a military operation. If you are 1 minute late you are written up. The only reason you have had luck with Fed-ex is because in the past fed ex shipments were air shipments.You are not comparing apples to apples. Why don't you compare UPS airservice with Fed-ex airservice. I suppose it never occurred to you that you were having less damages with Fed-ex because you were paying a lot more for air shipment. Had you payed for air service with UPS, you would have gotten the same level of service. I think you will find that Fed-ex ground which is really RPS is just as bad, I think worse, with damages. Mail Boxes Etc. is owned by UPS, which is why they are so kindly recommending that folks use them.