If it shows up on my door step, I'm sending it right back to him. This is bs....
Unscrupulous ebay buyers
Beware if you sell on ebay. I’m probably stating something most already know, but anyhow, I listed a brand new cartridge there which was bought and shipped on time. Buyer receives It, opens it and installs it. He proceeds to play his records. He then messages me that the cartridge has muddy bass and poor channel separation. I advise him to check all alignment parameters, but he insists cartridge is defective, I highly doubt it. I do not accept returns as stated in the listing. He proceeds to pack it up, taking a photo, and states "on the way!"...I again told him that I do not accept returns for a cartridge that is now used...also said that just because you bought something you have never listened to and you are displeased with its sound or performance, does not give him the right to demand I accept a return. I reported him to ebay, as in my opinion he is pulling a fast one. He could very likely have damaged it while installing it. It was brand new pristine condition upon shipping it. I am standing my ground and will not accept a return. If it shows up at my door, too bad. At this point, I can care less if I receive negative feedback, it would be my first. Worse buyer I’ve encountered in 20 years of selling. Man I hate ebay. Honestly, to me it sounds like buyer remorse, not a defective cartridge, plus I am not the manufacturer....he can pound sand.
Showing 18 responses by audioguy85
@tds3371 I don't doubt that you are correct. I'm waiting for next shoe to drop....in other words as you stated, money deducted from my balance for this jerks refund. He is treating me as if I'm some kind of audio store where as he can buy my stuff, try it, and return it at will because he doesn't like how it sounds. Sorry, in my book it does not work that way, at least not for a cartridge. I checked many an audio retailers return policies on cartridges, and 99% of them do not accept a return if it was installed and used. Which is the case here. For all I know he f'd it up and now wants to return it. In fact it now says returned. I don't care what it says, he's not getting a refund if I can help it. Ebay may, as you stated, have other ideas in mind. So be it, unfortunate. I have since blocked this buyer. Not much else I can do. Worst buyer in 20 years of selling. Just unbelievable this guy. .. | ||||||||
Thank all for you input! I'll be sticking to my guns, no refund. I'm not sure of warranty, I informed him to contact the manufacturer and take it up with them, as I do not provide a warranty. I clearly indicated this in my listing, no returns, no refunds, all sales final, no warranty expressed or implied. Yet, he continues to message me. I'm not taking back what was a brand new cartridge after he man handled it. He may have caused damage during the install for all I know. People are just so entitled today. Honestly, he just does not like the cartridge and thinks I'm foolish enough to take it back. Anyhow thanks again! | ||||||||
@dill you have a point.... | ||||||||
@icehawks18 thank you... @tee_dee agreed, not what it used to be for sure. @tylermunns agree with all you said, most likely he is as stupid as a brick. | ||||||||
@riaa_award_collectors_on_facebook The guy opened the cartridge, installed it and played records. Said he did not like the sound of it as its too warm. This is in no way warrants a return or a refund. He rendered my brand new cartridge as now used, and for all I know possibly mishandled or damaged. There has to be some rules against returning something for frivolous reasons. | ||||||||
@tds3371 yes, I believe that is what he did. He claims ebay told him to return it, which is untrue. I received a message from Ebay indicating that buyer requested a return. Ebay gave me the option to accept or decline the return. I elected to decline it. I have not heard from Ebay since. It is he that sent a picture to me of the cartridge all boxed up with his own return label. He said in quotes " on the way!"....meaning im returning it no matter what...so i informed him in bold, there are no returns....and i said that i woukd not accept the package and would return it back to him. We shall see i guess..... | ||||||||
@dill yes, i opened it up and had a look, appears same, but i mean they all do...it was new. Does not appear damaged, but i cannot be certain without first mounting/aligning it and listening etc, which I don’t have time for. It does not appear as though he followed proper channels to return. There is seemingly no case opened and no ebay interaction. I have already previously messaged him, indicating that should it be returned, I would refuse it and send it back. Whether I follow through or not has not been decided... | ||||||||
Well, this has come to a close. The buyer opened a case today, and Ebay took very little time to review it. They decided to close the case and issue the buyer a full refund. However, I was not impacted whatsoever, as no money was removed from my account and I got the cartridge back. So, in essence I keep the money and can relist the cartridge, albeit as slightly used. | ||||||||
@tylermunns thank you, i do hope someone got something usefull from all this. You just never know who is buying your stuff, despite him having 100% pos feedback....well so do I! 100% pos since 2004..... | ||||||||
@dill here is the message from Ebay. Take it as you may, maybe I’m reading into it or assuming, But from the way it reads, I’m not affected. I believe the money comes from their ebay satisfaction guarantee, who knows...
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@tylermunns wow, that's quite the fiasco....I've bought a few discog records, most as described, some not so much...yeah, the wording is a bit odd, but it does say I'm not responsible for any reimbursement to either buyer or eBay. I'll still keep an eye on account. @dill no idea where or how buyer is refunded, all i know is thus far it has not come from me! 😁 | ||||||||
@tds3371 Thank you. Yes, I was surprised of this outcome myself, and was also unaware of a refund without effecting my account. Any how, I'll have to now relist this cartridge, albeit now slightly used. | ||||||||
Unbelievably, it has happened again! This time it involves a person (possible Asian, based on name and terrible english). He buys my SUT, brand new, and receives It in timely manner. He hooks it up, plays his cartridge through it. He messages me saying "I bought by mistake". He then complains that the sound level is too low, so it is not compatible with his cartridge. OK...well in the listing heading, it says in bold it is a 1:10 SUT! So, how am I responsible for his so called mistake? He hits "request refund/return button. I specifically, once again, specify in the listing that there are NO Returns! These #%$#n people on Ebay are so entitled, I'm getting sick of it. Once the remaining items are sold, I'm Done!. I caved and offered him a partial refund (he pays return shipping)...so far, he has not responded...unreal! | ||||||||
@dill He refused the $300 partial refund for an item that cost $374. He used the item, SUT, to find out it was too low in volume, not my problem. The full specs were provided. So this entitled individual, despite my no return policy, looks a gift horse in the mouth. He’s lucky I’m being kind and offering him any kind of refund. Ebay has left it up to me, indicating I’m not obligated to accept any return. So, in essence you can do no research, buy something, find out it is not compatible, then return it and blame seller for your ignorance? What the he$# is wrong with people today? |