Your TV has a 4X3 aspect ratio.You are probably playing a widescreen (16X9 aspect ratio) DVD. This will give you the "letterbox" look. You can check your set up menu on the DVD player and make sure it is set to 4X3. This should solve some of your problems, but be careful, some DVD's have two sides, one for 4X3 "Full Screen" the other for Widescreen 16X9. Also, some DVD's are "Anamorphic",which is also "Enhanced for Widescreen" and sometimes you will get the bars no matter what. Good luck.
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