Transaction


I just need to vent on a situation that I have encountered due to a purchase through Audiogon. About 8 months ago, I purchased a Krell cd player from a very reputable dealer. About three weeks after receiving it, it stopped functioning.  Despite being told that the unit($1000) was sold "as is", it was eventually fixed. Since then I have encountered new problems so frustrating, I have essentially stopped using it. This was a fairly expensive transaction, that has become almost a total waste. I am now forced to go to Krell to see if they can remedy the situation, which will undoubtedly cost me more money. The point of all this is, despite the fact that Audiogon is only the middle man and totally reputable, and that the dealer in question has a long, and I assume good, reputation, BUYER BEWARE. Do your homework. You never know.
128x128jonbagdon

Showing 1 response by clearthink

Well of course I think we are all sorry for your experience but this is inherent in buying used merchandise of any type, category, or price and it is possible if not even most likely that the dealer and the manufacturer are not at all directly responsible for what happened they may not know it's history themselves and it may have even been subject to abuse or extreme wear but not visually apparent or detectable. Repairs such as may be necessary, required, or desirable and their associated costs, shipping, and inconvenience are a risk you take when you buy used and you actually should be happy if any and all required replacement parts are available.