Timbernation Platform Problems


I recently bought a 19" x 19" x 2" maple platform from Timbernation. The plan was to use this platform with my Zoethecus amp stand for supporting my ARC Ref110 amp. When I received maple platform one of the sides was not properly planed down. The surface is irregular and rough. I will try to post a photo or two soon. 

When I contacted Mariah at Timbernation via email here is the response I received: "I showed Chris the pics and he said that it will fit into your stand just fine. Did you try it yet? You will be able to put the unfinished side down into your stand and the finished side will be facing up." 

I expected a maple block that was of high quality and not one that has significant imperfections on one side. Has anyone had any similar experiences with Timbernation? Should I just accept this? Any input or advise is appreciated.
pilrem

Showing 3 responses by nonoise

I've mentioned in another thread that if you have any doubts, search out some local talent. I've got a connection to a really good carpenter that charges even less than Timbernation. I already have a rack and speaker stands from Chris but from now on, I'm going locally sourced.

All the best,
Nonoise
That is one beautiful rack, and it made me a bit jealous.
Enjoy.

All the best,
Nonoise
i've order a rack and speaker stands from Chris and all went well, except for the speaker stands which took a couple of calls to get it done, but the work was finished on all sides and well made.

What I do now is to get ahold of a local carpenter that I searched out online and his work and prices simply can't be beat. There are many talented craftsmen out there so just employ google and do the necessary due diligence and you will find someone who can meet your needs.

All the best,
Nonoise