Tim Ryan, BSC Electronic Systems Customer Service Issues?


Hi All-Anyone have delivery communication issues with Tim Ryan?

In May, I purchased an Audiogon advertised trade-in DSPeaker and after paying was told none were in stock. Over 8 emails I was assured I would receive a new one.

To date, 2 months I have gotten zilch. Now, Tim isn't returning emails or phone calls. 
call me FRUSTRATED! 

128x128wharfy

Showing 4 responses by wharfy

Carmenc-I am also in claim process with paypal. Your experience mirrors mine.

The thing that’s really burning me up is that Ryan continues to advertise on audiogon that he is selling restocked DSPeakers, when he doesn’t have them. He says he has the DSPeaker, takes your money, and then says he doesn’t have one and will send you a new one.

Like your experience he tells you total bs, and then, he disappears.
Carmenc-Yes, yes and yes. Ryan is advertising a product he doesn't stock. I learned a lot from this experience. The biggest being do my research first. An internet search shows many people have had similar issues.

Am happy to private message.

Seasoned-that's awful. I hope you get satisfaction.
Great news, David!
Will keep you posted.
#seasoned -hoping you get your refund, also.
Looks like my Tim Ryan saga is coming to an end. I received my refund. I hope @seasoned and anyone else who did not have smooth transactions with Tim gets satisfaction.

It's worth noting that Tammy, here at Audiogon deserves a big shout out!!! Thank you for all your help and advice.
All the best,
David