The Outlaw ruins X-mas


So my little brother wanted an AV receiver for X-mas, and I'm doing well so I figure OK, I'll order one from Outlaw Audio and he'll be set.

Ordered 12/7. then, nothing.

1 wk later 12/13, they phoned me and tell me they cannot have a ship-to address different than a bill-to address. so once that's updated, I expect prompt shipment.

nope.

phone'd them today, and they still haven't shipped. so, there's no way that the unit that I ordered on 12/7 will arrive on time, unless I want to spend $100 on 2-day air.

that's what you call Poor Customer Service. and lets not forget the fact that I'm screwed on getting my brother a gift now.

just thought you should know. i'd personally trust A-gon members w/ good feedback selling used more than that company selling new.

rhyno
128x128rhyno

Showing 1 response by jim_swantko

I agree - it looks like they just dropped the ball and should step up and make it right.

Maybe you should cancel your order and give your business to another company. That is the best way to show your unhappiness.