IME, Roon’s customer support is lacking. After e-mailing them with a question and an explanation that my specific query wasn’t addressed on their forum, I waited a long time before receiving an e-mail suggesting I look for an answer to my question from the amateurs on the forum.
ROON NUCLEUS+ KEEPS CRASHING
Hello, My Roon Nucleus+ is hardwired with cat 8 from my Verizon Modem. I am then hardwired to two Roon endpoints.
I use a separate linear power supply for the Nucleus set to output 19v.
There is an internal hard drive installed and NAS connected.
Everything sounds great.
But my Nucleus+ is crashing now two or three times a day (becomes non responsive and my remotes can not find it.
I have tried rebooting the remotes, the endpoints and the router with no effect.
I must power off and back on the Nucleus for it to be ready and seen again.
Any help or thoughts appreciated!
I use a separate linear power supply for the Nucleus set to output 19v.
There is an internal hard drive installed and NAS connected.
Everything sounds great.
But my Nucleus+ is crashing now two or three times a day (becomes non responsive and my remotes can not find it.
I have tried rebooting the remotes, the endpoints and the router with no effect.
I must power off and back on the Nucleus for it to be ready and seen again.
Any help or thoughts appreciated!