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ROON NUCLEUS+ KEEPS CRASHING

Hello,  My Roon Nucleus+ is hardwired with cat 8 from my Verizon Modem.  I am then hardwired to two Roon endpoints.
I use a separate linear power supply for the Nucleus set to output 19v.
There is an internal hard drive installed and NAS connected.
Everything sounds great.

But my Nucleus+ is crashing now two or three times a day (becomes non responsive and my remotes can not find it.

I have tried rebooting the remotes, the endpoints and the router with no effect.

I must power off and back on the Nucleus for it to be ready and seen again.

Any help or thoughts appreciated!
fastfreight

Showing 1 response by bander

bander's avatar
bander
490 posts
 
Recently my Ayre DAC is no longer being recognized on ROON. I have contacted ROON and truth be told the person with whom I've been in email contact,
has been less than helpful/knowledgeable. I spoke with Ayre and they thought that a re set of the DAC  would fix the problem. It didn't. Thankfully I can speak with a life person at Ayre. FYI, ROON customer service personnel don't work on weekends. Good luck to us both.
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