It is fair to ask for return of your money. One month is plenty of time to diagnose the problem. They either lack technical ability or are just too busy. Either way, from your perspective no work was done and you have right to demand return. If they refuse call your credit card company to apply back charges or tell them you will file claim in Small Claim Court. Their position is unreasonable and perhaps you should warn other people?
Power Amp Repair Question
Just wonder how best to proceed in my situation. I took my McCormack Micro Power Drive to a repair shop one month ago. They had a $100 estimate fee and I assumed I'd get an estimate with a diagnosis. After one month, the shop doesn't know what's wrong but says I lose the $100 if I want it back. I asked if they might know in 2 more weeks and they said probably not. So, how long is it reasonable to wait? 2 months? More? Is it fair to ask for the estimate fee when there's no diagnosis or estimate after one month?
Thanks,
Ron
Thanks,
Ron