Yes thank you dcaudio, we need to know about these a-holes that will gladly take our dollars, however when you have an issue with their product, they are no where to be found, I say lets all band together and expose these pricks, funny the way I found this thread, I am in the market for a tonearm and see that their US distributor was audio revelation in carlsbad ca, so I googled for a new US distributor, and now I read this, so glad I did, makes my decision easier, and Origin Live just lost another customer, good riddance!
Origin Live company support
Looking for
other’s experience to work with Origin Live Company in UK. I have their
turntable motor kit. Control board is broken. Motor and power transformer
work fine.
Feedback to my email to them (They replied to one email. No responses after my follow-up email)- I was told the motor kit is too old, and they do not service it; I was asked to buy a new one. Can’t buy the part I need, as the new control board is not compatible with old motor and transformer. Need to buy transformer, board and motor. No discounts for replacement, pay full price on web site.
I called them by phone. Feedback from call: I cannot afford the time to talk on the phone to customers. I give the best deal. Buy it and if you don't like it - send it back for full refund.