Any manufacturer that would void a warranty for removing a top cover to remove the cd is a company looking to lose a customer. I had a similar thing happen with a Cambridge player that had an odd fastener. I just called up the Cambridge service dept. and asked what the fastener size was and if it was ok to remove the cd mat myself. They were totally accommodating, told me what I needed to know and said go for it. I had to order a special little screwdriver from smallparts.com, but it sure beat having to send the player back for service.
My Esoteric P-05 '' eat '' my new Beatles disc
I am not kidding and in the 24 years I have owned digital products - this is the first !!!! I put my new Beatles Remastered Revolver disc in - played fine - sounds great - went to take it out it was stuck to the clamp - opened and closed it and I heard the disc slid to the back of the player !!! No S_ _ _ _ ! I gently picked the player up and I can hear the disc rolling back and forth inside the player !!!! Okay - put another disc in and it is playing fine.....not happy as it was a new disc - but it was The Beatles...what the hell do I do now ???? Just leave it in there ????? .....