You are both very lucky. I purchased a pair of demo Kharma's that the dealer shipped by BAX. One of the speakers was damaged because BAX allowed it to bounce around in their truck. They have refused to pay the total repair cost - offering only half after two months of negotiations. These people (BAX) make UPS/FEDEX look like angels. The dealer has cancelled their acount with BAX and is refusing all shipments from BAX.
My Best Shipping Experience
I recently had a pair of Apogee Duetta Signature speakers delivered by Vintage Transport. They are also known as Smallmoves. This delivery was from Northern California to South Florida. The speakers arrived without a mark, and the deliverymen hand carried them into my listening room. Their website,smallmoves.com, may or may not be up at all times. Their telephone number is 800-333-0056.
The service is costly, and they are not real fast. However, the service is well worth the charge if you are shipping an expensive or hard to find component. I don't intend to sound snide, but my experience with UPS and Fedex has taught me that those who ship delicate items with them are senseless risktakers. Smallmoves is an alternative.
I have no connection with the company.
The service is costly, and they are not real fast. However, the service is well worth the charge if you are shipping an expensive or hard to find component. I don't intend to sound snide, but my experience with UPS and Fedex has taught me that those who ship delicate items with them are senseless risktakers. Smallmoves is an alternative.
I have no connection with the company.