''Manuf. warranty '' with non-authorized vendor ?


I have come across a dealer selling gear that they claim have full manufacturer warranty on them. What if you find out from the MANUFACTURER that this dealer in question is not an authorized vendor? Would you buy anyways?
sonicbeauty

Showing 2 responses by newbee

1) Call the manufacturer and see if in fact the warranty is valid if the unit is purchased from this dealer.

2) Without a warranty it is 'almost' like buying used, but some manufacturers/dealers will not provide services for stuff which was 'grey market' goods (althought they will provides services for used stuff originally purchased thru their normal distribution channels). So be wary, check 1st.
The problem with service on 'grey market' products exceeds getting manufacturer warranty service on new(er)stuff. Most realize that this isn't going to happen. Nor do many manufacturers allow transfer of warranty to a new buyer.

The major problem, IMHO, for the unwary buyer is getting service on grey market products from either the manufacturer or their designated repair facility at all, the avasilability of which is critical for some exotic components, where the repairer would need a schematic to do the work, without regard to who pays the bill. One of their reasons for doing this is to provide support for their dealer network and discourage grey market purchases.

FWIW, used buyers beware!