Krell Reliability?


I have heard a lot about many problems encountered with any Krell equipment.
Even their kps 25sc pre/CD Player and cx series arrived already badly built from its box.

Any comments?
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Showing 1 response by alpell86

Not a concern! In July of this yearI contacted Krell motivated by a unfounded concern that my system[450mcx mono blks-kct-kps28c] was not sounding as good as I thought It used to.I contacted Krell service and talked to Steve.Steve asked a few questions and indicated that in all probability the Krell eqpt.would not be the cause.However; Steve recognized my concern and if I wished to I could bring the equipment in for a check.He was correct,no eqpt.problem and no charge for this service.They were very courteous and professional throughout the process. I live 40 mi away and delivered/pick-up eqpt.personally .This is a top notch Company that stands behind their well built products.