Visit a Microsoft web site and one might think no one has ever seen one of their program actually work...Oh, do they actually work...I thought that everything MS released was in perpetual beta ;-)
Seriously, I have had some issues with using my Logitech Transporter. They are mostly due to wireless network issues as Mapman mentioned but I will admit that the firmware updates are a little too clunky over wireless and a little too frequent for my liking. Still, the benefits are many and if you will be going wired OR have a good strong signal at your SB location, you should be fine. if you have some basic PC skills or access to a teenager.